Most legal tech failures are implementation failures. The licence is paid, the tool is technically live, and the team is still working out of email because nobody configured it around how the work actually moves. Ergane sets up what you already bought the way your team actually works.
What you bought, what is actually switched on, and where the workflow still goes around it.
Fields, templates, permissions, and routing built around how the work actually moves.
Existing matters, documents, and history moved in, with the mess cleaned up on the way.
Training in your own workflows, and the follow-up that decides whether it sticks.
A scoped diagnostic, priced before it starts, with your real workflow on the table. You'll deal with Damian directly. Tell him where it's stuck, and he'll come back to you with scope and a number.