Most legal tech failures are implementation failures. The licence is paid, the tool is technically live, and the team is still working out of email because nobody configured it around how the work actually moves. Ergane sets up what you already bought the way your team actually works.
What you bought, what is actually switched on, and where the workflow still goes around it.
Fields, templates, permissions, and routing built around how the work actually moves.
Existing matters, documents, and history moved in, with the mess cleaned up on the way.
Training in your own workflows, and the follow-up that decides whether it sticks.
Thirty minutes, your real workflow on the table or just a chat. You'll deal with Damian directly regardless. Tell him where it's stuck, and he'll come back to you with a proposal.