The demo is a sales asset. The requirements are yours. Ergane runs the requirements, the market scan, the weighted scoring, and the structured demos, then writes the recommendation memo, including what the contract looks like once the first-year discount expires. Independent advice: any interest in a vendor is disclosed up front, before it can shape the outcome.
The requirements that matter, weighted and agreed before anyone sees a demo.
The market against that list, including the incumbent and the tools already in the building.
Structured demos, scored the same way for every vendor, by the people who will actually use it.
A memo with the ranking, the trade-offs, and the commercial terms worth pushing on.
Thirty minutes, your real workflow on the table or just a chat. You'll deal with Damian directly regardless. Tell him where it's stuck, and he'll come back to you with a proposal.